Help!!! I need assistance on my profile issues

If you are reading this, Thank you!
I appreciate the concern shown.

Well, i have been on the hive for a while and something as basic as updating the contents on my profile is proving difficult.

I have tried adding a profile picture, cover image and even a short bio and i keep getting error messages or it keeps loading endlessly.

A friend recommended using the esteem app. This is the feedback i get there.

Meanwhile trying it on here on the hive blog. It just loads forever and nothing updates.

Please help, what do i do?