Community post
Good/Bad Luck with OnFireGuy
https://youtu.be/RaaWetRy820
They goofed and immediately rectified the mistake! Big props for the quick response and resolution from OnFireGuy. It's just been one of those months where everything has been a bit wonky with shipping for me both personally and professionally, like the shipping gods are trolling me haha. But it's all turning out in my favor, I wonder how long this run of good/bad luck will last?
OnFireGuy's reaction should be the norm but too many times I've had nothing but trouble with other vendors when they've made a mistake (again both personally and professionally) so I just wanted to take a moment to express my appreciation to a company doing the right thing! Highly recommend their products and services!
Banner action by the multi-talented @bearone
Replies (3)
They're expensive to ship to canada bitbive heard good things. I know customer service is good because I've asked a few questions and they were quick to respond
Maybe I can float some across Lake Superior and a note to deliver them to you?
Always nice to get good customer service. I always try and give repeat business to businesses that go the extra mile.